BCM Testimonials

  • Laura did a marvelous job of explaining up front just how the process would work and was very clear with how each step would work along the way. Proper time was spent to understand our needs and what specific information we needed in the set-up of our entry screens. Many thanks also to Robert Leist for his expertise along the way and for his overall patience. Robert was also instrumental in identifying the most effective ways to migrate over 10 years of client and vendor information from the old ACT system to BCM. Terrific job by all!    - BW...

Make your Workplace Work for You.

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Increase your business productivity and peace of mind with streamlined information systems created by the Specialists at Eliminate Chaos.








 



Become more productive with Eliminate Chaos and Microsoft Business Contact Manager 2007

 


Business Contact Manager 2007

Microsoft Business Contact Manager 2007 is designed for the small business owner.  This software is only included as part of three versions of Microsoft Outlook:  Small Business, Professional and Ultimate.  Whether you are a solopreneur wanting to implement a customer relationship management (CRM) system for your individual needs or a small business with up to 50 users, this product may be for you.

Business Contact Manager (BCM) gives you the ability to store all of your customer and prospect information in one place.  Additionally you can:

  • Centralize project information and associated tasks
  • Organize your leads and opportunities
  • Track all of your e-mail communication with customers and prospects within their contact
  • Use the "History" features to track phone conversations, tasks, business notes and appointments
  • Create customized marketing campaigns where you can track your results
  • Attach files to contact records

These are just a few of the many benefits you will experience after implementing Business Contact Manager.

But...before you can take advantage of the benefits, you may be asking yourself, what do you need to do to get there?

We can help.
 


Business Contact Manager Database Configuration

With Business Contact Manager for Microsoft Outlook 2007, you and your coworkers can share the business data that is important to all of you.  Information in Accounts, Business Contacts, opportunities and projects kept as records in the Business Contact Manager database.  The creator of this database is also the database owner and has full control, including granting access permissions or deleting records.

The database owner can share the database only with computers that are on the same network, in the same work group or domain.  Users' computers can be members of the same work group or network.  A domain is not required to share your database.

In larger installations it is recommended that the database be placed on a dedicated server so that the performance is not impacted by use from a local user.  The database platform that BCM operates from is Microsoft SQL 2005.

Our consulting services can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.


Business Contact Manager Customization

Design streamlined, logical systems for creating, using, storing and retrieving information with today's technologies.  Whether it's establishing departmental or company-wide systems or working one-on-one with overwhelmed employees, we can find solutions to your most frustrating productivity challenges. 

 

We can help you...

  • Create a system structure that supports quick and easy file retrieval
  • Establish naming convention guidelines for how documents are named and stored
  • Achieve "version control" to ensure that the most recent version of a document is the one being used and that corrections and revisions are never lost of overlooked
  • Organize email inboxes and folders to keep them current
  • Fully utilize the planning and organizing features of Microsoft Outlook to better manage your daily activities

The Result:  You work smarter and save time and energy.


Business Contact Manager Training

All of our training material can be customized to meet your needs.  We will provide you with the table of contents of training topics and let you decide what areas of training makes the most sense for you or your organization.  Based on your training requirement we will be able to determine the length of the training session needed and if any up front consulting is needed to help prepare you for a successful training session.

The training and consulting we provide will teach you much more than "how" to use Business Contact Manager.  We will teach you "how" to use the various components together and "why" you would want to do this to get the most out of your CRM.

We have three Business Contact Manager training options to get you up to speed quickly:

1.  Remote one-on-one training where we work with you in your location, on your computer over the Internet and phone.  We off this training and consulting in hour increments so you pay for only the training and consulting that fits your needs.

2.  On-site training and customization for one person or a group of employees.  These sessions run a minimum of four hours to a day.  Each participant in the group training received a copy of Business Solutions Using Outlook 2007 with Business Contact Manager.

3.  If you are located in the Greater-Seattle Area, you can take a class open to the public where you supply your own laptop and use your database for the training.  Current classes are listed here.  You will receive a copy of Business Solutions Using Outlook 2007 with Business Contact Manager.

All Business Contact Manager training is provided by Laura Leist, CPO who is the author of Business Solutions Using Outlook 2007 with Business Contact Manager.


Licensing our Business Contact Manager Training Materials

Licensing programs are available for companies that wish to license our training material for company internal use. 
Train-the-Trainer and licensing programs are also available for those wanting to use our materials with your clients.


Why Eliminate Chaos?

Experience.  Expertise.  Trust.

Eliminate Chaos is one of a few national companies that has the experience and expertise to provide you with a complete Business Contact Manager (BCM) solution customized to your business needs.  Long before you will be ready to use BCM, you will need to have it installed on your individual computer or configured on your server.  While many IT Specialists are familiar with Contacts in Microsoft Outlook, they are not experienced with deploying Business Contact Manager on your Microsoft Server or configuring it to work on individual computers.  This is often where our work begins...our IT consulting team has implemented this product in countless environments.  Once the database has been properly installed and configured, we will work with you to customize the database to your needs.  We recognized that there is no one-size-fits-all solution and that is where our expertise shines through.  At this point, one of our Specialists will work with you to understand your business and processes and what information you need to be able to report on and use from BCM.  Then your existing data from another system will be analyzed so we can define the custom fields we will add to your database before we map and import your information.  Finally, you are ready for training and by now because we've worked with your every step of the way, we will know what is important to you to be covered in training and your live data will be ready to use during the training session.

We don't outsource any of this work; rather it's all completed by our employees who have knowledge of each part of your project.  We hope you will put your trust in us, as so many have done in the past, to provide you with a complete Business Contact Manager solution designed to make you more productive and profitable.

Are you ready to get started?  Give us a call and tell us how we can help you become more productive today.  425.670.2551 or 877.342.8592.